Token Service
Metro Group provide Token service which include onsite or remote supporting service. The Service procedure: Token Service, Onsite Support Service, Remote Support Service.
Getting the support equipment list
1) Hardware - Network equipment, Server & Storage, Desktop & Laptop
2) Software - Microsoft Application, VMware, Mail, backup software and Anti-virus
Request token service
1) Call metro support hotline Mon - Fri (09:30 am - 18:30 pm)
2) Send request to support mail
Token Support Service
1) Provide 8 x 5 or 7 x 24 remote support service
2) Provide 8 x 5 or 7 x 24 onsite support service
Remote Support Service
1) Metro support team through phone or remote access to fix problems
2) Provide 8 x 5 or 7 x 24 remote support service
Token Support Service
1) Metro Group Support team provide 8 x 4 or 7 x 24 onsite support service